Support
How can we
help you?
Reach out to our team or browse the resources below. We typically respond within 24 hours.
Email Support
Send us an email and we'll get back to you within 24 hours on business days. Include as much detail as possible so we can help you faster.
support@zenith.fitWhat to include in your message
The more context you provide, the faster we can resolve your issue. Here's what helps:
- Your account email address
- A clear description of the issue or question
- Steps to reproduce the issue (if it's a bug)
- Your device model and iOS version
- Screenshots or screen recordings (if applicable)
- The topic that best describes your inquiry (see below)
Common Topics
Account and login issues
Subscription and billing
Workout or meal plan questions
Apple Health integration
Bug reports and technical issues
Data deletion requests
Feature feedback and suggestions
Other
Self-Service Resources
Response time: We aim to respond to all support requests within 24 hours on business days (Monday–Friday). Complex issues may take longer. We appreciate your patience.